Shipping Policy

Shipping Policy

Thank you for choosing candycoklat. We are dedicated to ensuring your order arrives promptly and in excellent condition. Here’s a concise overview of our shipping process:

Processing Time

We prepare and ship orders within 1-3 business days. During peak times, processing may take a bit longer, but we will notify you of any significant delays.

Shipping Options

· Standard Delivery: 7-15 business days.

· Expedited Delivery: 3-7 business days.

Shipping times are estimates and may vary based on location and other factors.

Shipping Rates

· Free Shipping: On orders over $50.00.

· Standard Delivery: $10.00 for orders under $50.00.

· Expedited Delivery: $20.00 for all orders.

We strive to ensure timely delivery, though occasional delays may occur.

Order Tracking

You will receive a Shipment Confirmation email with a tracking number once your order is dispatched. Track your shipment online to monitor its progress.

Damaged or Lost Items

For damaged or lost packages, contact us right away. We will assist you with the claims process and ensure a resolution.

International Shipping

We offer international shipping; however, additional customs fees and duties may apply and are the responsibility of the recipient.

Contact Us

For assistance, please contact:

· Email: [email protected]

· Phone: +1 706-681-3784

· Address: Old Winder Rd、Lawrenceville, GA 30045, United StatesSt, Brooklyn, NY 11214, USA

We’re here to support you and ensure a pleasant shopping experience.